| Title | Preserving and Using Institutional Memory Through Knowledge Management Practices |
| ShortDescription | This report documents use of knowledge management practices by U.S. and Canadian transportation agencies to preserve and utilize institutional memory. |
| LongDescription | The report documents practices and provides case studies of Departments of Transportation addressing preservation and use of institutional memory through the knowledge management practices of U.S. and Canadian transportation agencies. Effective practices utilized by individual offices and employees regarding organization, management, and transmission of materials, knowledge, and resources are identified. |
| SourceAuthor | Ward, MA |
| Reference | 2007, NCHRP Synthesis 365 |
| Organization | Transportation Research Board |
| ContactAddress | Washington, DC |
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| Website |
http://onlinepubs.trb.org/onlinepubs/nchrp/nchrp_syn_365.pdf
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